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SEA Sales SOP 2022 Training
Opening
Introduction (7:58)
Business Value Chain
Glodon Business Value Chain (2:06)
Mission of Channel (2:34)
Modules of Channel Responsibilities (7:03)
Customer Success & Business Success Mindset (2:21)
Mission of Sales
Mission of Sales in Channel (4:09)
Sales Formula for New Purchase (7:02)
Sales Formula for User Purchase (5:11)
Customer Purchase Type Matrix (4:18)
5 Keys Sales Management SOP
Sales Business Process Model (3:12)
Sales Management SOP Overview (6:06)
Key 1 - Target & Plan Management
Overall Conceptual Brief (8:45)
Detailed Target Management Module (11:01)
Various Targets (5:43)
PDCA Target Management (3:32)
Key 2 - Customer Management
Customer Management Circle (2:05)
New Customer Development (2:29)
Customer Information Management (2:36)
Customer Contacts Management (2:01)
Sales Activity Management (4:46)
Customer Asset Information Management (1:32)
Customer Relationship Management (3:56)
Customer Analysis (3:25)
Key 3 - Opportunity Pipeline Management
Customer Purchase Stages & Sales Funnel Stages (3:27)
Key Actions (5:30)
Glodon Sales Funnel (GSF) (0:55)
GSF - Qualifying (2:44)
GSF - Appointment (4:16)
GSF - First Demo (4:43)
GSF - In-Depth Demo (2:12)
GSF - Objection Handling (3:25)
GSF - Closing (1:26)
GSF - Closed-Won & Relationship (1:24)
GSF - Closed-Lost / Recycling (1:25)
Pipeline Analysis Form (0:38)
Key 4 - Proposal & Order Management
Proposal Management (3:48)
Order Management (2:51)
Order Management & Analysis (2:11)
Key 5 - Sales Ability & Culture
Sales Abilities (6:20)
Top Sales Formula (2:28)
Business Etiquette (6:48)
Glodon Value 3.0 (0:57)
SEA Culture (1:07)
Ending
Wrap-Up (1:14)
Lecture Notes & Referencing Materials
Customer Success & Business Success Mindset
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